The Davis Family and Their Hot Water Emergency in Alexandria

Hot water is one of those precious resources in any home in Australia, and the same goes for hot water at the Davis home. With four teenagers in the house, hot water is a must, so imagine the chaos that ensued when 18 year old Amanda went into the bathroom to get into the shower in preparation for her date that evening. Absolute disaster!

“Muuuuuuuuuum! There is no hot water!” she cried, quickly dashing about to throw some clothes on so she could run next door for a shower.

Mum Susan knew right away who to call, because just recently she’d been talking to her neighbour about a hot water plumber they’d called upon just a few weeks ago. He was at their house within half an hour of them making the call to replace their hot water system– and that was at 10pm. Even so, the after hours call out fee wasn’t through the roof and their hot water was restored in next to no time.

So Susan got on the phone to them right away and over the phone, she not only got a fixed quote for the hot water system repair – she also got the assurance of a full satisfaction guarantee and a promise that the Alexandria hot water plumber would be out there within two hours.

If it was true, and this particularly Alexandria hot water plumber could get out to them in two hours, Sue knew she’s be singing his praises forever! Just the year before she was given the run around by a plumbing company that left them in the lurch completely. Not only was that plumber late turning up, he also damaged the wall in the process. That added an extra $1000 to the bathroom renovation bill – that they eventually got out of the plumbing company involved.

Susan wasn’t sure if this particular Alexandria hot water service plumber would get out in time, but sure enough, he did. He was actually twenty minutes early. By now, everybody was well and truly keen to get showered for the evening so they could be where they had to be.

The hot water heater was restored quickly and without fuss. The Alexandria hot water plumber knew exactly what needed to be done, the minute he assessed the problem.

“I can’t believe how fast you fixed that hot water system,” said Susan. “Give me a few business cards so I can share them around.”

“No problem,” said the Alexandria hot water system plumber, handing her a few cards. “After doing this a few years, it’s fair to say I know hot water heaters inside out – from solar hot water systems and gas hot water systems, through to electric hot water systems. I can also replace them too – and all with a guarantee.”

So if you’re looking for a hot water service in Alexandria, give us a call on 1800 199 204